The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
INFORMATION WE COLLECT
Personal Information includes any individually identifiable information and any associated information such as:
a.A persistent identifier, customer number, MAC or IP address, or other identifier;
b.Device information and operating system; and
c.Demographics, preferences and interests information; when such information is associated with individually identifiable information). Individually identifiable information that we may collect on a Site includes an individual’s first and last name; a street, mailing or e-mail address; a personal identifier that reveals an individual’s e-mail address; precise location data; a telephone number; or other unique identifier which may identify you over time. Personal Information includes any information defined as personally identifiable information under applicable law.
“Non-Personal Information” includes any information which is not Personal Information that Dave Moore’s Custom Designs collects including, but not limited to, the following categories:
a.Demographics and Preferences Information
Dave Moore’s Custom Designs collects information regarding your demographics, preferences, and interests to help identify and analyze our target market and generally tailor our Sites and advertisements.
b.General Browsing Information and Server Logs
Dave Moore’s Custom Designs automatically gathers information about where you visit on our Site and certain information about your device (such as your IP address or device ID when not associated with personally identifiable information). This information helps us improve and manage our main business operations, determine which areas of the Site are most visited, and provide a quality online shopping experience by recognizing and delivering more of the features, services and products you might prefer.
c.Cookies, Web Beacons, and other Tracking Devices
Dave Moore’s Custom Designs Site also uses a variety of cookies and other tracking devices to help us make our site more responsive to your needs and deliver a more personalized online experience. For example, if you provide your zip code we may store it in a cookie.
HOW WE COLLECT PERSONAL INFORMATION
The primary ways in which we collect your Personal Information through the Site includes:
Directly from you when you purchase a product on a Site or when you complete or enter any forms, or messages through our Site.
Automatically as you navigate through a Site. Information collected automatically generally does not consist of Personal Information when collected, but may become Personal Information when such information is associated with Personal Information.
We may combine the Personal Information we collect with other information we possess to verify, update or complete the information we have about you from time to time.
HOW WE USE PERSONAL INFORMATION
Dave Moore’s Custom Designs uses the Personal Information that we collect about you:
To provide you with information, products or services that you request from us.
To present and personalize the Sites and notify you of changes to a Site.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To allow you to participate in interactive features on the Site.
To improve our Site, services, product offerings, and overall customer experience.
For our general business administrative and oversight purposes.
For any other purpose with your prior consent.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose any Personal Information that we collect or you provide through a Site:
To fulfill the purpose for which you provide it.
To comply with any court order, law or legal process, including responding to any government or regulatory request.
To any other party if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Dave Moore’s Custom Designs, our customers or others. This includes sharing information with other entities for fraud protection and credit risk reduction.
For any other purpose disclosed by us when you provide the information.
For any other purpose with your prior consent.
We may use or disclose any non-individually identifiable information (including aggregated information) about our users that we collect and any Non-Personal Information without restriction.
Although we will promptly begin removing your name from our e-mail marketing lists after receiving your request, for a limited period of time you may still receive messages from us prior to your name being removed.
ACCESSING, CHANGING, OR REQUESTING REMOVAL OF YOUR INFORMATION
If at any time you would like to request access to or change any Personal Information that you have provided Dave Moore’s Custom Designs, feel free to contact us. Please include your full name, street and email address, telephone number, and password (if applicable) in any message to ensure we can identify all of your information that we collected. We may not accommodate a request to change or remove information if we believe it would violate any law or legal requirement or cause the information to be incorrect.
LINKS AND THIRD PARTY CONTENT
Our Sites may contain links to other web sites or applications. We are not responsible for the privacy practices or the content of other web sites.
CHILDREN’S PERSONAL INFORMATION
The Sites are not intended for children under 18 years of age. No one under age 18 may provide any Personal Information to or through any Site. Dave Moore’s Custom Designs does not knowingly collect personal information from children under 18. If you are under 18, do not use any of the Sites. If Dave Moore’s Custom Designs learns that it has collected or received any personal information from a child under 18 other than in accordance with law, Dave Moore’s Custom Designs will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately on our contact us page.
We have implemented commercially appropriate measures intended to secure your Personal Information from unauthorized access, use, alteration and disclosure in conformance with industry standards. Any orders, including payment and Personal Information submitted as part of an order, are encrypted using SSL technology on our server. Note that we are not responsible for devices, applications, or other programs located on your device or connection which may intercept your information (such as a “keylogger”). It is our policy to not send sensitive information, such as a credit card number, via email. Unfortunately, the transmission of information via the internet is not completely secure. Although we strive to protect your Personal Information, we cannot guarantee the security of your personal information that is transmitted to our Site. Any transmission of Personal Information is at your own risk.
The safety and security of your information also depends on you. Where you have a password for access to certain parts of a Site, you are responsible for keeping this password confidential. You may not share your password with anyone.
Dave Moore’s Custom Designs has the right to change this policy from time to time. By your continued use of a Site after we make changes, you are deemed to accept of those changes, so please review the policy periodically for updates.
Dave Moore's Custom Designs welcomes your questions or comments regarding this Statement of Privacy. If you believe that Dave Moore's Custom Designs has not adhered to this Statement, please contact Dave Moore's Custom Designs at:
Dave Moore's Custom Designs
Ridgecrest, California 93555
Effective as of March 01, 2017
In most cases yes, like on pearls, if we still have the stock on hand. Most gemstone jewelry is one of a kind and not reproducible, but hey ask us and we will see what we can do for you. We are here to help in any way possible. Remember that color and design are not always an exact match. Also, remember that pricing could change on the item if we no longer stock it, we would let you know in advance if this happens, however, we will make every effort to keep our prices as low as possible.
Yes, however we do from time to time run out of stock on certian items and as Jewelry is ever changing so are the colors, shapes and designs changing as well.
Choose your pearl necklace based on your appearance, personality and style.
Choker - A necklace 14 inches to 15 inches in length that rests on the collarbone.
Princess - An 18 inch necklace strung with either graduated or uniform cultured pearls.
Matinee - A slightly longer necklace usuall 21 to 24 inches in length
Opera - A 30 inch to 36 inch necklace. This length necklace should fall to the breastbone and can often be worn long or doubled up.
Rope or Sautoir - Any necklace longer than opera length.
All orders placed on naturesrockart.com require a combination of order processing time and shipping time. Order processing time is determined by the item(s) that you are ordering. Most items will be shipped within 1-2 business days however there are some exceptions like Holidays, weekends or if an item is sold out and you request one like it, this will take longer.
If you order a design that is sold out then it can take up to 2-3 weeks to design and ship depending on availability, so please plan ahead if you do this and email us right away so we can work with you on this.